Hospitality Supervisor

1 week ago


NewtonleWillows, St. Helens, United Kingdom Mercure Haydock Park Hotel Full time

Are you a motivated and organized individual looking for a challenging role in a dynamic hotel environment? As a Food and Beverage Supervisor at Mercure Haydock Park Hotel, you will be responsible for overseeing the smooth operation of our food and beverage outlets, ensuring exceptional customer service and high-quality food and drink offerings.

Key Responsibilities:

  • Manage the day-to-day operations of our restaurants, bars, and lounges, ensuring efficient service delivery and high standards of cleanliness and hygiene.
  • Lead a team of staff, providing guidance, support, and training to ensure they have the skills and knowledge to deliver excellent customer service.
  • Develop and implement strategies to increase sales and revenue, improving customer satisfaction and loyalty.
  • Collaborate with the hotel's management team to achieve business objectives and contribute to the overall success of the hotel.
  • Monitor and control costs, ensuring efficient use of resources and minimizing waste.

Requirements:

  • Proven experience in a similar role, preferably in a hotel or hospitality environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work under pressure, remaining calm and composed in a fast-paced environment.
  • Knowledge of food and beverage operations, including menu planning, inventory management, and staff training.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the hotel group.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to training and development programs, to help you achieve your career goals.


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