Hospitality Supervisor
1 week ago
Are you a motivated and organized individual looking for a challenging role in a dynamic hotel environment? As a Food and Beverage Supervisor at Mercure Haydock Park Hotel, you will be responsible for overseeing the smooth operation of our food and beverage outlets, ensuring exceptional customer service and high-quality food and drink offerings.
Key Responsibilities:
- Manage the day-to-day operations of our restaurants, bars, and lounges, ensuring efficient service delivery and high standards of cleanliness and hygiene.
- Lead a team of staff, providing guidance, support, and training to ensure they have the skills and knowledge to deliver excellent customer service.
- Develop and implement strategies to increase sales and revenue, improving customer satisfaction and loyalty.
- Collaborate with the hotel's management team to achieve business objectives and contribute to the overall success of the hotel.
- Monitor and control costs, ensuring efficient use of resources and minimizing waste.
Requirements:
- Proven experience in a similar role, preferably in a hotel or hospitality environment.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work under pressure, remaining calm and composed in a fast-paced environment.
- Knowledge of food and beverage operations, including menu planning, inventory management, and staff training.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression within the hotel group.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Access to training and development programs, to help you achieve your career goals.
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