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Newton Aycliffe, Durham, United Kingdom Redworth Hall Hotel Full timeAbout Us:Redworth Hall Hotel is a stunning 17th-century Jacobean Manor House, with 26 acres of beautifully landscaped grounds, 143 luxurious bedrooms, 'The Retreat' fitness and beauty rooms, and function spaces hosting up to 250 guests, making it the perfect destination for business, pleasure, or wedding celebrations.We're part of Cairn Group, a company with...
Hotel Operations Supervisor
2 months ago
Embrace Your Authenticity and Inspire Your Team at Leonardo Hotel Chester
As a Hotel Operations Supervisor, you will ensure the seamless functioning of the hotel while leading your team to provide exceptional experiences for our guests. This dynamic role requires you to collaborate closely with the General Manager, overseeing daily operations and fostering a motivated team to surpass guest expectations. Your ability to connect with people and energize your team will be key to your success in this position.
Benefits You Can Enjoy:
- Performance-based quarterly bonus scheme
- Enhanced pension plan for your future
- Special rates on stays at Leonardo Hotels across the UK & Europe
- Recognition program to celebrate your contributions with vouchers for popular retailers
- Complimentary meals during your shifts
- Talent referral program with bonuses for successful recommendations
- Regular team celebrations, including Thank You Week events and an annual Employee Awards Celebration
- Access to essential benefits such as the Company Pension Scheme, Life Assurance, and Wellbeing Support
- Continuous professional development through job-related training programs with clear advancement pathways
Key Responsibilities:
- Be your authentic self
- Take on Duty Manager shifts as needed to support the team
- Collaborate with the Hotel Manager to innovate and enhance the Leonardo Hotels brand within your establishment
- Assist in delivering new employee orientation and Guest Care training, ensuring all team members uphold our hospitality standards
- Monitor recruitment needs to support operational efficiency and team dynamics
- Leverage your knowledge of the local area to identify business opportunities for the hotel
- Partner with the local HR team to organize engaging activities for your staff
Why Join Us?
At Leonardo Hotels, we prioritize the well-being of our colleagues just as much as that of our guests. Once you become part of our team, you join a supportive community. Your dedication and effort are recognized and valued. We are committed to your professional growth, offering genuine management opportunities for development and advancement. Our High Potential Programme is specifically designed for leaders like you, aiming to elevate Operations Supervisors to their first Hotel Manager role. This program enhances your skills and knowledge at Leonardo Hotels, providing an Institute of Leadership and Management (ILM) certificate and membership in the Institute of Hospitality (IoH). With our comprehensive support, practical training, and clear progression paths, you will be well-prepared for a successful career in hospitality.
About Us
With decades of experience in the hospitality industry, we proudly operate over 270 hotels across the UK and Europe. As one of the fastest-growing hotel groups, we are excited about our plans for significant expansion in the coming years. Join us during this thrilling phase of growth.
