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Delivery Services Manager

2 months ago


Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Digital Services Lead Analyst to join our team at University Hospital Southampton NHS Foundation Trust. As a key member of our Digital Services team, you will play a critical role in shaping the future of digital services within our Trust.

Key Responsibilities
  • Business Analysis: You will be responsible for planning and supporting the delivery of digital projects, working closely with clinical, administrative, and technical teams to define user needs and ensure that digital solutions meet these requirements.
  • Line Management: You will act as line manager for junior team members, providing day-to-day management of their workload, dealing with HR issues, and providing professional development and training.
  • Policy and Standards: You will set policy and standards for digital business analysis products within Informatics and work with other teams to align standards.
  • Business Modelling: You will develop models of current and future processes across the hospital to support the development of digital services.
  • User Needs: You will work across different departments to identify and develop user needs for digital services, ensuring that user needs shape the scope of digital projects.
  • Business Process Testing: You will develop user acceptance testing cases to validate proposed digital solutions against future business processes and user needs.
Requirements
  • Essential: Proficient in MS Office 365 suite, developing and communicating new standards/working practices, first degree or equivalent experience/diplomas, evidence of further professional development, and a credible knowledge of acute hospital processes, pathways, reporting, and organisational structures.
  • Desirable: Proficient at MS Visio, Jira suite, and Verto, formal or informal business analysis or project management training, and significant experience of working to different project management approaches.
Trust Values
  • Patients First
  • Always Improving
  • Working Together