Customer Experience Ambassador

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom END Full time
Join Our Team as a Store Service Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Store Service Advisor at END. in Newcastle. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with our customers, understanding their needs and preferences to deliver personalized service.
  • Work collaboratively with the store team to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge, including fashion trends and luxury lifestyle products.
  • Handle financial transactions accurately and efficiently, maintaining a high level of attention to detail.
Requirements:
  • Previous experience in a customer-facing role, preferably in luxury fashion or a related industry.
  • Ambition and a desire to develop your skills and knowledge within the retail sector.
  • Excellent communication and interpersonal skills, with the ability to engage with customers and colleagues alike.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • Generous staff discount and staff sales.
  • Access to END. Exclusives benefits platform.
  • Access to Employee Assistance Programme.
  • Registered access to Healthcare Benefits provider.
  • Company pension scheme.

We are passionate about delivering exceptional customer experiences and are committed to creating a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about luxury fashion and lifestyle, we would love to hear from you.



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