Guest Service Director
7 days ago
We are seeking a professional Guest Service Manager to lead our Front of House operations, ensuring an exceptional guest experience from arrival through departure. This role is ideal for a visionary leader who can drive business growth and excellence in customer service.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Lead a team of customer-facing staff to deliver exceptional service and support
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency
- Monitor and analyze customer feedback to inform service improvements
Requirements:
- Proven experience in a customer-facing leadership role
- Strong business acumen and ability to drive growth and excellence
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
About Ginger Recruitment Services Limited:
Ginger Recruitment Services Limited is a leading recruitment agency specializing in placing top talent in hospitality and customer service roles. We are committed to delivering exceptional service and support to our clients and candidates.
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3 days ago
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