Performance & Operations Manager - Gastroenterology Specialist

1 week ago


Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Operational Excellence Manager to join our Gastroenterology Department at Great Western Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for ensuring the effective and efficient delivery of services to our patients.

Key Responsibilities
  1. Operational Performance Management: Monitor and analyze the operational performance of the department, identifying areas for improvement and implementing changes to optimize efficiency and effectiveness.
  2. Service Delivery: Collaborate with the Assistant General Manager and clinical leads to ensure the delivery of high-quality services to patients, meeting national standards and key performance indicators.
  3. Reporting and Analysis: Compile reports and statistical information to inform decision-making and drive service improvement.
  4. Leadership and Development: Provide leadership and guidance to administrative staff, supporting their development and ensuring they have the skills and knowledge required to deliver excellent service.
  5. Transformational Projects: Support the delivery of transformational projects within the department, leading work streams as required and ensuring successful outcomes.
  6. Quality and Safety: Contribute to the development and implementation of quality and safety initiatives, ensuring a safe and effective service for patients.
Person Specification

We are looking for a candidate with a Master's degree or equivalent training and experience, with a track record of participating and achieving significant changes. You will have excellent analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.

Desirable qualifications include a formal project management qualification and experience of working in an Acute NHS Trust.



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