Airport Operations Coordinator

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle International Airport Ltd Full time
About the Role

This is an exciting opportunity to join the team at Newcastle International Airport Ltd as an Airport Operations Coordinator. As a key member of the Terminal Operations Team, you will play a vital role in ensuring the smooth and efficient delivery of customer-focused services.

Key Responsibilities
  • Operational Service Delivery: Contribute to the delivery of a safe, efficient, and customer-focused service throughout all aspects of the departmental remit.
  • Vehicle and Equipment Operation: Operate all departmental vehicles and equipment as required to enable the safe and efficient delivery of a cost-effective service.
  • Airside Coaching: Provide a safe, efficient, and proactive airside coaching operation to customers traveling to and from aircraft stands and gates.
  • Facilities Maintenance: Inspect, clean, and maintain departmental vehicles, equipment, and infrastructure as required.
  • Departmental Coordination: Effectively coordinate departmental activities, including allocating and prioritizing work activities, communicating with colleagues, customers, business partners, and supervisory staff.
  • Customer Service: Provide an exceptional level of customer service while delivering all aspects of the departmental remit.
  • Communication and Feedback: Contribute to effective two-way communication within the department by providing feedback and suggesting improvements in efficiency, effectiveness, and customer service.
  • Safety and Risk Management: Adopt safe working practices to minimize risk to self, work colleagues, customers, staff, and the environment.
Why Work with Us

Newcastle International Airport Ltd offers a range of benefits to its employees, including:

  • Free On-Site Car Parking
  • Generous Annual Leave Entitlement
  • Access to Contributory Pension Scheme
  • On-Site Occupational Health Support
  • On-Site Physiotherapist
  • Employee Assistance Support
  • Subsidized Private Healthcare
  • Employee Discounts at Airport Retail and Catering Outlets
  • Company and Performance-Related Bonus Scheme
  • Subsidized Membership to On-Site Gym


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