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IT Support Specialist

2 months ago


Amersham, Buckinghamshire, United Kingdom VIQU Limited Full time
IT Support Engineer

VIQU Limited is seeking a skilled IT Support Engineer to join their team in Amersham. This role offers a unique opportunity to gain experience in the retail industry and contribute to the organization's IT service.

The successful candidate will be responsible for delivering high-quality support services to the company's warehouse, office, and stores. Key responsibilities include:

  • Testing, building, and configuring hardware across the organization.
  • Providing assistance to 250 computer system users.
  • Incident trend analysis to resolve continuous problems and drive IT improvements.
  • Understanding user needs and suggesting suitable software and hardware.

Key requirements for the IT Support Engineer include:

  • 2+ years of Service Desk experience.
  • Experience with O365 and Windows servers.
  • Experience with Intune, Azure Active Directory, SharePoint.
  • Basic understanding of networking (TCP/IP).
  • Excellent communication and ability to work in a fast-paced environment.
  • Mobile Device Management (desired).
  • ITIL experience (desired).
  • Must hold a valid UK driving license.

To be considered for this exciting opportunity, please submit your application. VIQU Limited is an equal opportunities employer and welcomes applications from diverse candidates.