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Care Support Specialist

2 months ago

Norwich, Norfolk, United Kingdom Healthcare Homes Full time

Care Support Specialist

**Job Summary**

We are seeking a skilled Care Support Specialist to join our team at Healthcare Homes. As an On Call Coordinator, you will play a vital role in supporting our branch network with their out of hours service.

**Key Responsibilities**

* Provide exceptional customer service to clients and carers, ensuring effective communication and resolution of issues
* Liaise with the care team to address queries and concerns, promoting a seamless service experience
* Work collaboratively with the on call team to provide 24/7 coverage, covering phones during designated hours

**What We Offer**

* Competitive hourly rate of £11.44
* Comprehensive benefits package, including a Refer a Friend scheme, Employee Assistance Programme, and extensive training opportunities
* Recognition and Long Service awards for dedicated team members

**About Us**

Healthcare Homes, part of the Healthcare Homes Group, has been providing quality care since and operates 12 branches across East Anglia and Greater London, as well as a Live In service. We are committed to delivering exceptional care and support to our clients, and we are seeking like-minded individuals to join our team.

**How to Apply**

If you are a motivated and compassionate individual looking for a rewarding role, please get in touch with us today.