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Health Improvement Assistant

2 months ago

Plymouth, Plymouth, United Kingdom Livewell Southwest Full time
About the Role

We are seeking a highly organized and detail-oriented Health Improvement Assistant to join our Wellbeing Team at Livewell Southwest. As a key member of our team, you will provide administrative support to ensure the smooth delivery of health improvement services.

Key Responsibilities
  • Provide clerical and IT support to the Wellbeing Team, ensuring accurate and timely completion of tasks.
  • Communicate effectively with members of the public, healthcare professionals, and internal stakeholders through various channels, including telephone, email, and social media.
  • Manage referrals, self-referrals, and general administrative duties, including printing and sending letters.
  • Work effectively as part of a team, prioritizing tasks and meeting deadlines to ensure excellent customer service and effective working relationships.
  • Maintain confidentiality and trust, adhering to data protection legislation and organizational policies.
Requirements
  • Previous experience in an administrative environment, using computerized data systems.
  • Clear communication skills, with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team, with problem-solving skills and a flexible approach to work.
  • Understanding of and commitment to equality of opportunity and good working relationships.
  • Ability to maintain confidentiality and trust.
What We Offer

Livewell Southwest is an independent, award-winning social enterprise providing integrated health and social care services. We offer a range of benefits, including:

  • Protected CPD time for registered staff.
  • Various development pathways and ongoing regular training packages for all staff.
  • Leadership and mentoring programs.
  • Access and funding for training, including the Care Certificate and Assistant Practitioners Course.
How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to [insert contact information].