Maintenance Operations Manager

7 days ago


Luton, Luton, United Kingdom Venn Group Full time

Job Summary:

Venn Group is seeking a highly skilled Maintenance Manager to join our team. As a key member of our Property Services department, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our maintenance activities.

Key Responsibilities:

  • Coordinate Maintenance Activities: Oversee the day-to-day maintenance operations to achieve key performance indicators and deliver a high-quality customer experience.
  • Work Scheduling and Resource Management: Manage the work scheduling function to ensure that the right resources are in the right place at the right time, maximizing efficiency and productivity.
  • Post-Inspections and Quality Control: Conduct regular post-inspections on all properties to ensure that maintenance work is completed to a high standard and meets our quality expectations.
  • Capital and Cyclical Investment Programs: Collaborate with the Head of Property Services to develop and implement capital and cyclical investment programs that align with our business objectives.
  • Trade Supervision and Support: Monitor and supervise all trades on the ground to ensure they have the necessary information and equipment to undertake their responsibilities effectively.
  • Voids Management: Chair the weekly voids meeting and work with colleagues to ensure regular updates are provided, ensuring that voids are minimized and resolved efficiently.

Requirements:

  • Technical Knowledge: Possess a good working knowledge of building construction, building regulations, other statutory authority regulations, and health and safety legislation.
  • Desirable Qualifications: Hold a Health and Safety at Work qualification (NEBOSH/IOSH) or equivalent.
  • Experience: Proven experience in managing maintenance teams and delivering high-quality customer service.


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