Lead IT Support Specialist
4 weeks ago
Company Overview:
Red Recruitment is seeking a skilled IT Support Specialist with relevant industry experience to enhance our dedicated team.
Position Overview:
This role is multifaceted, encompassing various elements of contemporary IT support, providing an excellent opportunity to join a committed team and advance your technical expertise.
Compensation:
The remuneration for this role ranges from £30,000 to £34,000 annually, contingent upon experience.
Requirements:
A valid UK driving licence is necessary due to the responsibilities associated with this position.
Benefits Package:
- Salary: £30,000 - £34,000 per annum (based on experience)
- Working Hours: Monday to Friday, 9 AM to 5 PM
- Contract Type: Permanent (37 hours per week)
- Free parking
- 20 days of annual leave plus public holidays
Key Responsibilities:
The IT Support Specialist will be responsible for:
- Delivering helpdesk assistance (the company operates as a Value-Added Reseller for small to medium-sized businesses)
- Engaging with clients through various communication channels including phone, video, email, and in-person meetings
- Overseeing and managing systems remotely
Essential Skills:
The ideal candidate will possess:
- Microsoft 365 Certification: Proficiency in Microsoft 365 Systems Administration, including SharePoint Admin Centre, Endpoint Admin Centre, Azure Active Directory, and Endpoint Migration and Implementation support.
- A solid understanding of modern Windows operating systems and networking principles.
- The capability to install and support Windows 11 OS and Windows Server OS.
- Knowledge of IPv4 networking.
A full UK driving licence is a prerequisite for this role.
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