Lead IT Support Specialist

4 weeks ago


Nupend Gloucestershire, United Kingdom Red Recruitment Full time £30,000 - £34,000

Company Overview:
Red Recruitment is seeking a skilled IT Support Specialist with relevant industry experience to enhance our dedicated team.

Position Overview:
This role is multifaceted, encompassing various elements of contemporary IT support, providing an excellent opportunity to join a committed team and advance your technical expertise.

Compensation:
The remuneration for this role ranges from £30,000 to £34,000 annually, contingent upon experience.

Requirements:
A valid UK driving licence is necessary due to the responsibilities associated with this position.

Benefits Package:

  • Salary: £30,000 - £34,000 per annum (based on experience)
  • Working Hours: Monday to Friday, 9 AM to 5 PM
  • Contract Type: Permanent (37 hours per week)
  • Free parking
  • 20 days of annual leave plus public holidays

Key Responsibilities:
The IT Support Specialist will be responsible for:

  • Delivering helpdesk assistance (the company operates as a Value-Added Reseller for small to medium-sized businesses)
  • Engaging with clients through various communication channels including phone, video, email, and in-person meetings
  • Overseeing and managing systems remotely

Essential Skills:
The ideal candidate will possess:

  • Microsoft 365 Certification: Proficiency in Microsoft 365 Systems Administration, including SharePoint Admin Centre, Endpoint Admin Centre, Azure Active Directory, and Endpoint Migration and Implementation support.
  • A solid understanding of modern Windows operating systems and networking principles.
  • The capability to install and support Windows 11 OS and Windows Server OS.
  • Knowledge of IPv4 networking.

A full UK driving licence is a prerequisite for this role.



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