Store Operations Manager

2 weeks ago


Belfast, United Kingdom Lidl in Deutschland Full time

About the Role

Lidl is seeking a highly motivated and experienced Deputy Store Manager to join our team at our new Boucher Road store in Belfast. As a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and maintaining high store standards.

Key Responsibilities

  • Support the Store Manager in the day-to-day operations of the store, ensuring seamless execution of sales strategies and customer service initiatives.
  • Develop and implement action plans to achieve sales targets, improve customer satisfaction, and enhance store presentation.
  • Lead, motivate, and develop a high-performing store team, fostering a culture of excellence and continuous improvement.
  • Monitor and control stock levels, ensuring adequate inventory to meet customer demand.
  • Deliver exceptional customer service, responding to customer feedback and concerns in a timely and professional manner.

Requirements

  • A minimum of 2 years' experience in a management role, preferably in a fast-paced retail environment.
  • Proven track record of achieving sales targets, improving customer satisfaction, and driving business growth.
  • Excellent communication, interpersonal, and leadership skills, with the ability to motivate and develop a high-performing team.
  • A passion for working in a dynamic, customer-focused environment, with a strong commitment to delivering exceptional results.

What We Offer

  • A competitive salary, rising to £37,000 after 3 years.
  • A comprehensive benefits package, including 29 days' holiday per annum, rising to 34 days after 2 years, and a company pension after 1 year.
  • Opportunities for career progression and professional development, including our Leadership Academy.
  • A range of employee discounts and benefits, including mobile and broadband discounts with Vodafone.


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