Centre Manager

2 days ago

Acton, Greater London, United Kingdom Halfords Full time
About the Role

We are seeking an experienced Centre Manager to lead our team to success and provide an excellent customer journey and satisfaction.

The ideal candidate will have a proven track record of delivering high customer satisfaction and displaying effective management.

As a Centre Manager, you will play a vital role in driving business performance, passionate about customer experience, and looking for a long-term career with excellent progression and training schemes.

Key Responsibilities
  • Lead a team of professionals to achieve business objectives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and maintain high sales turnover and KPI's
  • Ensure compliance with health and safety standards
  • Provide coaching and training to team members
  • Collaborate with other departments to achieve business goals
What We Offer
  • Competitive salary of £40,000 per annum
  • Average uncapped bonus of £10,800 per year
  • 5 days a week
  • Opportunity to earn extra with our refer a friend scheme
  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
Requirements
  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management
  • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI's
  • Excellent communication skills, verbally and written
  • IT Proficient, with the willingness to learn in-house systems
  • Good time management
  • A current valid driving licence
About Halfords

We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business.

We are committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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