Client Liaison Specialist
1 week ago
About the Role
We are seeking a highly skilled and motivated Customer Service Executive to join our team at Tate Hitchin. As a key member of our in-house team, you will be responsible for managing a portfolio of properties and providing exceptional customer service to our clients.
Key Responsibilities
- Manage a portfolio of properties, ensuring timely and efficient resolution of issues
- Develop and maintain strong relationships with external clients, including landlords and contractors
- Coordinate repairs and maintenance work, ensuring minimal disruption to clients
- Update our in-house database with accurate and timely information
- Perform general administrative tasks to support the team
Requirements
- Previous experience in property management or a related field is highly desirable
- Strong customer service skills, with the ability to resolve issues in a professional and courteous manner
- Ability to prioritize workloads and manage multiple tasks simultaneously
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Good IT skills, with experience of using database software
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