Client Liaison Specialist

1 week ago


Luton, Luton, United Kingdom Tate Hitchin Full time

About the Role

We are seeking a highly skilled and motivated Customer Service Executive to join our team at Tate Hitchin. As a key member of our in-house team, you will be responsible for managing a portfolio of properties and providing exceptional customer service to our clients.

Key Responsibilities

  • Manage a portfolio of properties, ensuring timely and efficient resolution of issues
  • Develop and maintain strong relationships with external clients, including landlords and contractors
  • Coordinate repairs and maintenance work, ensuring minimal disruption to clients
  • Update our in-house database with accurate and timely information
  • Perform general administrative tasks to support the team

Requirements

  • Previous experience in property management or a related field is highly desirable
  • Strong customer service skills, with the ability to resolve issues in a professional and courteous manner
  • Ability to prioritize workloads and manage multiple tasks simultaneously
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Good IT skills, with experience of using database software


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