Guest Service Supervisor

1 month ago


Manchester, United Kingdom Park Inn by Radisson Manchester City Centre Full time
Guest Service Supervisor

We are seeking a highly skilled Guest Service Supervisor to join our dynamic team at Park Inn by Radisson Manchester City Centre. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Supervise and lead the front office team to ensure excellent service delivery
  • Manage guest interactions and resolve any issues in a professional and courteous manner
  • Collaborate with other departments to ensure a smooth and efficient operation
  • Monitor and maintain high standards of cleanliness and organization in the front office area
  • Contribute to the development and implementation of new initiatives to enhance the guest experience
Requirements:
  • Proven experience in a similar role or in a customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Flexibility and adaptability to meet the needs of the business
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A fun and rewarding work experience

We are committed to providing a positive and inclusive work environment that values diversity and promotes equality. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



  • Manchester, United Kingdom Park Inn by Radisson Manchester City Centre Full time

    Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of our business success and future. Our people are...


  • Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are delighted to be recruiting a Guest Services Ambassador to join a brand-new Rapport team at our client's offices located in Manchester. **Our client is a UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. **_This is a full-time, permanent role (40...


  • Manchester, United Kingdom Sayjo Recruitment Ltd Full time

    Winter Season Hotel Manager required for Lapland season in Finland *MUST BE AN EU PASSPORT HOLDER* . This amazing opportunity offers the lifetime experience to see the Northern Lights and experience the remote living in a winter wonderland. You will manage all the staff, across the resort with a main hotel and additional accommodation and their main...


  • Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...


  • Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...


  • Manchester, United Kingdom Chaos Karts Full time

    Working Hours: 35 hours - Hours/days will vary based on business demand We are looking for fun, dynamic, and friendly personality to join our Guest Services team. You will be self-motivated, able to work independently or as part of a team. You must be flexible and able to work a variety of shifts, including weekends and holidays. You will adopt an...

  • Guest Service Agent

    5 months ago


    Manchester, United Kingdom Holiday Inn Manchester West Full time

    '''Duties''' - Greet and welcome guests in a friendly and professional manner - Provide exceptional customer service to ensure guest satisfaction - Assist guests with check-in and check-out procedures - Answer phone calls and respond to guest inquiries - Handle guest requests and resolve any issues or complaints promptly - Maintain a clean and organized...


  • Manchester, United Kingdom Fazenda Full time

    About the RoleWe are seeking an experienced and passionate bartender to join our team as a Bar Supervisor. As a key member of our bar team, you will work closely with the Bar Manager to develop and lead the team, ensuring they are trained to deliver exceptional service and perfectly crafted drinks to our guests.Key ResponsibilitiesSupervise and motivate the...


  • Manchester, United Kingdom Fazenda Full time

    About the RoleWe are seeking an experienced and passionate bartender to join our team as a Bar Supervisor. As a key member of our bar team, you will work closely with the Bar Manager to develop and lead the team, ensuring they are trained to deliver exceptional service and perfectly crafted drinks to our guests.Key ResponsibilitiesSupervise and motivate the...


  • Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    Guest Services CoordinatorWe are seeking a highly skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication with our clients and guests.Key Responsibilities:Collaborate with Guest...


  • Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    Guest Services CoordinatorWe are seeking a highly skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication with our clients and guests.Key Responsibilities:Collaborate with Guest...


  • Manchester, United Kingdom Holiday Inn Manchester West Full time

    **Guest Service Assistant** **JOB OVERVIEW** **Line Manager**: Gust Service Managers / Duty Manager **Job Purpose/Summary**: A Guest Service Assistant (GSA) delivers an exceptional experience for all guests visiting Holiday Inn Manchester-West and provides service factors which show they care by making guests feel completely comfortable - like they are a...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom Little Lion Entertainment Full time

    **Guest Services Executive - Little Lion Entertainment** Location: Manchester Reporting to: Guest Services Manager Working Hours: 20 hours - Hours/days will vary based on business demand The Role We are looking for fun, dynamic, and friendly personalities to join our Guest Services team. You will be self-motivated, able to work independently or as part...


  • Manchester, United Kingdom RBH Full time

    About the Role We are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a Guest Service Assistant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring that our guests have a memorable stay...


  • Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    We are seeking a skilled Guest Services Executive to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving business growth.Key Responsibilities:Collaborate with other Guest Services Executives to develop and implement high-end guest services...