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Senior HR Operations Manager

2 months ago

London, Greater London, United Kingdom NHS Jobs Full time

Position Overview: The role serves as the strategic leader for the formulation and execution of workforce service level agreements and key performance indicators across all operational services.

Leadership and Vision: Provide effective leadership, vision, and direction for the operations team to ensure the delivery of high-quality operational services.

Strategic Planning: Collaborate with the senior workforce team to create a prioritized plan focused on business value and impact for HR service and operational enhancements across HR processes, policies, systems, and communication channels.

Efficiency and Technology: Ensure the organization is advancing efficiencies through technology utilization, streamlining processes, and fostering collaborative efforts via a continuous improvement program aimed at enhancing service delivery.

Improvement Initiatives: Lead, define, and execute improvement initiatives and change projects to elevate service performance and employee experience, ensuring measurable enhancements through feedback mechanisms.

Review Mechanisms: Implement review systems to guarantee that benefits are realized, changes are integrated and sustainable, and that continuous improvement remains a priority.

Project Leadership: Take charge of designated organization-wide HR projects as necessary, ensuring that review mechanisms are in place for sustained benefits and ongoing improvements.

Manager Development: Ensure the continuous enhancement of managerial capability, accountability, and knowledge through guidelines, workshops, and coaching, empowering managers to make informed workforce decisions in accordance with legal and policy frameworks.