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Customer Service Advisor

2 months ago

Wrexham, Wrexham, United Kingdom NEC Software Solutions Full time
Job Title: Customer Service Advisor - Welsh Language

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at NEC Software Solutions. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide customer service to clients via phone, email, and online chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve targets and goals
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date with industry trends and developments

Requirements:

  • Welsh language proficiency - conversional level
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A chance to work with a leading technology company

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].