Customer Service Advisor

2 weeks ago

Wrexham, Wrexham, United Kingdom NECSWS Full time
{"title": "Customer Service Advisor - Welsh Language", "description": "Job Summary

We are seeking a highly skilled and motivated Customer Service Advisor to join our team in Wrexham, UK. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and online chat.
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with the team to achieve targets and goals.
  • Develop and maintain a thorough understanding of the Discretionary Assistance Fund (DAF) and its policies.
  • Stay up-to-date with changes to the DAF and its policies.

Requirements:

  • Welsh language speaker - Conversional level.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

", "company": "NEC Software Solutions", "location": "Wrexham, UK"}

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