Pharmacy Operations Manager
1 week ago
We are seeking a highly experienced and operational Pharmacist to take on the role of Pharmacy Operations Manager, leading our Pharmacy Services. This role is critical in managing the safe and efficient operations of prescription building and query management, ensuring patients receive their correct medication on time and in compliance with our Quality Management System (QMS) and regulatory requirements.
Key Responsibilities- Developing and Delivering Operational Plan
- Develop and implement an operational plan for end-to-end prescription management.
- Communicate the plan effectively to team members, ensuring clear understanding and engagement.
- Continuous Improvement
- Promote a culture of continuous improvement through root cause analysis (RCA) and corrective actions.
- Implement preventative actions to avoid recurrence of issues.
- Monitor key performance indicators and conduct internal audits.
- Team Leadership and Development
- Set performance objectives aligned with business strategy.
- Manage recruitment, onboarding, and first-line employee relations matters.
- Provide coaching, mentoring, and feedback to drive team performance.
- Identify and manage talent development and succession planning.
- Stakeholder Support
- Collaborate with cross-functional teams and external stakeholders to provide expert solutions.
- Support NHS client relationship management.
- Represent the company during regulatory inspections and audits.
LloydsPharmacy Clinical Homecare is a leading provider of clinical homecare services, dedicated to delivering exceptional patient care and support. With over four decades of experience, we prioritize patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all, and Continually Improving. We pride ourselves on being an equal opportunities employer, committed to diversity and inclusion.
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