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Warehouse Operations Manager

2 months ago

Harlow CM GU, United Kingdom LloydsPharmacy Clinical Homecare Full time
Job Description

We are seeking a highly experienced and skilled Warehouse Operations Manager to join our team at LloydsPharmacy Clinical Homecare. As a key member of our leadership team, you will be responsible for providing strategic leadership and direction to our warehouse and logistics operations.

Key Responsibilities
  • Warehouse Service Delivery
    • Ensure the delivery of a warehousing service that meets or exceeds all agreed service levels, focusing on accuracy, efficiency, and customer satisfaction.
  • Change Management and Automation
    • Lead and implement change initiatives aimed at automating operations, driving efficiencies, and enhancing overall performance outcomes.
  • Technology Integration
    • Oversee the integration of supporting technologies to reduce the need for manual intervention, including:
    • Warehouse Management Systems (WMS): Implement and optimize the use of WMS to streamline warehouse operations.
    • Storage Optimization Systems: Develop and maintain systems that optimize storage allocation and conditions to maximize space utilization and product accessibility.
  • Data Analytics and KPI Monitoring
    • Leverage data analytics tools to monitor and communicate key performance indicators (KPIs), including order cycle times, accuracy, and product utilization rates, to inform decision-making and drive performance improvements.
  • Transport Management Compliance
    • Ensure high standards of management, leadership, and compliance within the transport function, adhering to transportation regulations, LPCH patient SLAs, and industry standards.
  • Regulatory Compliance Assurance
    • Ensure compliance with all relevant industry regulations and health and safety standards, maintaining a safe and compliant work environment.
  • Continuous Improvement Initiatives
    • Drive continuous improvement activities across warehouse and logistics operations to enhance operational efficiencies, reduce costs, and improve service quality.
  • Team Leadership and Development
    • Lead and develop a high-performing department, maximizing the performance and potential of team members through effective mentoring, training, and support.
Requirements
  • Experience
    • Minimum of 5 years of experience in a leadership or managerial role within a warehouse and logistics environment, specifically in the FMCG or pharmaceutical industry.
    • Proven GM-level experience in managing warehouse and logistics operations, demonstrating strategic oversight and operational excellence.
  • Skills
    • Strong verbal communication skills, with the ability to clearly convey information and collaborate effectively with team members and stakeholders.
    • Proven ability to deliver on customer needs and enhance service delivery.
    • Excellent time management skills, with a demonstrated ability to thrive in fast-paced and dynamic environments.
    • Methodical approach to work with a keen eye for detail.
    • Capacity to balance and prioritize multiple demands effectively.
About Us

LloydsPharmacy Clinical Homecare is a leading provider of clinical homecare services, dedicated to delivering exceptional care to over 100,000 patients across the UK. We prioritize patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all, and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We are an equal opportunities employer, committed to diversity and inclusion, and take a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.