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Operational Support Coordinator
2 months ago
Job Title: Business Operations Administrator
Salary: £11.80 - £12.81 per hour
Contract: Temporary - Permanent
Location: Remote
Hours: Hybrid Monday - Friday (9:00am - 5:30pm)
Job Summary:
We are seeking a highly organized and detail-oriented Business Operations Administrator to join our team at Smart10 Ltd. As a key member of our operations team, you will be responsible for providing administrative support to our business operations, ensuring seamless day-to-day operations, and contributing to the growth and success of our company.
Key Responsibilities:
- Onboard new staff members, providing training on internal systems and tools, including Google Workspace, Salesforce CRM, and Ringover telephony.
- Register and package computer equipment for shipment to new employees.
- Cleanse data, clean, and register computer equipment returned from employees.
- Maintain the Asset Register, allocating and tracking the status of all computer equipment.
- Manage stock levels and place orders with third-party suppliers as necessary.
- Develop process documents and videos to assist onboarding and ongoing training of Business Development Executives (BDEs).
- Assist in the management of our internal Salesforce CRM, including data management, template creation, cadence development, user support, and report generation.
- Provide encrypted prospect lists to Account Managers and clients.
- Maintain relationships with external IT Security teams and Hiscox Cyber Security Training platforms.
- Manage Manual Research projects, from brief development to data delivery with analysis to Account Managers and Clients.
- Cleanse, remove duplicates, verify, and upload research data into the Salesforce CRM.
- Screen Salesforce CRM data against the CTPS on a monthly and TPS on a quarterly basis.
Company Benefits:
- 21 Annual leave days in year 1, rising to 25 days (plus bank holidays)
- Day off for Birthday
- Ongoing expert training and support
- Staff Treats
- Opportunity for advancement
- We promote a growth culture
- Great fun, team environment
- Remote working optional
About Us:
Smart10 Ltd is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract, and permanent placements across a select group of business sectors.