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Distribution Customer Service Coordinator

2 months ago


Bristol, Bristol, United Kingdom WR Logistics Full time
Customer Service and Distribution Specialist

WR Logistics is seeking a highly skilled Customer Service and Distribution Specialist to join our team. As a key member of our Distribution team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our distribution processes.

Key Responsibilities:
  • Process and input customer orders and distribution accounts in a timely and accurate manner.
  • Generate daily operational reports and stock reports to ensure product availability.
  • Coordinate special shipping requests and expedite orders as necessary.
  • Communicate effectively with customers and warehouse staff to ensure seamless order fulfillment.
  • Maintain accurate and timely client and vendor billing.
  • Handle returned merchandise and ensure proper credit is given to customers.
  • Provide support with other miscellaneous projects and filing.
Requirements:
  • Experience in a customer service environment.
  • Experience in a transport/distribution/freight setting.
  • Right to work in the UK.

WR Logistics is a leading recruitment partner for the logistics industry, and we are committed to providing exceptional service to our clients and candidates. If you are a motivated and detail-oriented individual with a passion for customer service and distribution, we encourage you to apply for this exciting opportunity.