Senior Insurance Claims Specialist
3 weeks ago
Job Objective:
This role is pivotal in managing claims across various insurance sectors including P&I, FD&D, H&M, LOH, War, K&R, SOL, among others, as well as overseeing commercial disputes that are not covered by insurance.
Core Responsibilities:
- Independently manage P&I claims from initiation to resolution, with minimal oversight from the Head of Insurance & Claims.
- Oversee H&M claims, coordinating with AET, MISC Marine, H&M brokers, underwriters, and adjusters to ensure effective management from start to finish.
- Ensure timely and complete recovery collections.
- Handle FD&D, War, K&R, SOL claims in collaboration with the Head of Insurance & Claims.
- Provide emergency and out-of-hours support for business needs, including weekdays, public holidays, and weekends.
- Offer guidance to HR Sea, HSSE, chartering, operations, and post-fixture teams on various claims-related and commercial matters.
- Communicate with P&I Clubs regarding claims and address general inquiries.
- Engage and oversee external consultants (experts, surveyors, adjusters, lawyers) as necessary.
- Maintain the AET Claims Database accurately.
- Follow up on all pending claims documentation and manage general claims administration tasks.
- Process claims debit and credit notes efficiently.
- Assist with any additional tasks as directed by the Head of Insurance & Claims.
- Adhere to the Company's policies and Code of Conduct and Business Ethics (CoBE).
Required Qualifications:
- Education: A degree specifically related to shipping studies is preferred.
- Experience: Proven experience in a marine claims or insurance setting (P&I Club, Shipowner, etc.).
- Specialized Knowledge: A minimum of three (3) years in marine insurance, claims, or maritime law, with a solid understanding of shipping law. Experience in handling P&I and H&M claims is essential. Strong multitasking abilities and capability to work with limited supervision are required. Commercial and cultural awareness is also important.
- Skills and Competencies: Excellent organizational and interpersonal skills, along with advanced business writing and communication abilities.
Candidates must possess the right to work in the UK.
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