Front of House Team Member

6 days ago

Reigate, Surrey, United Kingdom Shepherd Neame Full time

**About Us**

Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We are committed to delivering exceptional customer experiences and creating a welcoming atmosphere in our pubs.

**The Role**

We are seeking a skilled and enthusiastic Bar Team Member to join our team at The Woolpack, a community-focused pub in the heart of Banstead. As a Bar Team Member, you will play a key role in providing outstanding service to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Provide exceptional customer service, ensuring a warm welcome and a memorable experience for all customers.
  • Prepare and serve drinks, food, and other beverages to a high standard.
  • Manage cash and card transactions, maintaining accuracy and attention to detail.
  • Work collaboratively with colleagues to maintain a clean and safe environment, adhering to health and safety standards.
  • Participate in ongoing training and development to enhance skills and knowledge.

**What We Offer**

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

**Our Values**

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

**Why Join Us?**

At Shepherd Neame, we pride ourselves on being an authentic, independent business that values diversity, equality, and inclusion. We strive to create a supportive working environment where all employees feel respected and supported in fulfilling their potential.

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