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Shepherd Neame Pub Team Member

2 months ago

Reigate, Surrey, United Kingdom Shepherd Neame Full time

**About Us**

Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We are committed to delivering exceptional customer experiences and creating a welcoming atmosphere in our pubs.

**The Role**

We are seeking a skilled and enthusiastic Bar Team Member to join our team at The Woolpack, a community-focused pub in the heart of Banstead. As a Bar Team Member, you will play a key role in providing outstanding service to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Provide exceptional customer service, ensuring a warm welcome and a memorable experience for all customers.
  • Prepare and serve drinks, food, and other beverages to a high standard.
  • Manage cash and card transactions, maintaining accuracy and attention to detail.
  • Work collaboratively with colleagues to maintain a clean and safe environment, adhering to health and safety standards.
  • Participate in ongoing training and development to enhance skills and knowledge.

**What We Offer**

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

**Our Values**

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

**Why Join Us?**

At Shepherd Neame, we pride ourselves on being an authentic, independent business that values diversity, equality, and inclusion. We strive to create a supportive and inclusive work environment where all employees feel respected and valued. If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you.