Neighbourhood Liaison Officer

1 week ago


Surrey, United Kingdom PA Housing Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Neighbourhood Coordinator. As the face of PA Housing, you will play a vital role in delivering excellent neighbourhood services to our customers.

Key Responsibilities
  • Represent PA Housing in the community, building positive relationships with residents and stakeholders.
  • Conduct regular inspections of communal areas, identifying and resolving any issues.
  • Visit new tenants, providing support and guidance to ensure a smooth transition.
  • Carry out Tenancy audits, checking for fire risks and ensuring compliance with regulations.
  • Assist other teams in gaining access to properties, completing personal evacuation forms as required.
Requirements
  • Excellent customer service skills, with the ability to build trust and rapport with residents.
  • Strong communication and interpersonal skills, with the ability to work effectively with internal and external partners.
  • Ability to work independently, with minimal supervision, and as part of a team.
  • Intermediate IT skills, with proficiency in Microsoft Office applications.
What We Offer

As a Neighbourhood Coordinator with PA Housing, you will have the opportunity to make a real difference in the lives of our residents. You will be part of a dynamic team, working together to deliver excellent services and support.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

If you are a motivated and customer-focused individual, with a passion for delivering excellent services, we encourage you to apply for this exciting opportunity.



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