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Anti-Social Behaviour Officer

2 months ago

Surrey, United Kingdom PA Housing Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as an Anti-Social Behaviour Officer. As a key member of our community safety team, you will play a vital role in ensuring the safety and security of our residents.

Key Responsibilities
  • Develop and implement effective community safety strategies to prevent and reduce anti-social behaviour.
  • Work closely with residents, community groups, and external agencies to build strong relationships and promote a sense of community.
  • Provide support and guidance to residents who are experiencing anti-social behaviour, including providing information and advice on their rights and options.
  • Represent PA Housing at external forums and meetings, promoting our organisation and its values.
  • Contribute to the development and delivery of crime prevention programs and initiatives, including neighbourhood watch groups and safety awareness campaigns.
Requirements
  • Knowledge of community safety principles, crime prevention strategies, and relevant legislation.
  • Practical experience of using Landlord and Tenant legislation and best practice.
  • Minimum of 2-3 years' experience within a customer service environment working for a Housing Association or other public service organisation, in a capacity which involved face-to-face interaction with customers, resolving difficult issues.
  • Detailed knowledge of Housing Law.
  • Full case management of ASB cases, including providing support to victims and taking legal action.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and career progression. We are committed to providing a supportive and inclusive work environment, and we are proud to be an equal opportunities employer.

We are looking for someone who is passionate about community safety and has a strong commitment to delivering excellent customer service. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.