Flagship Concession Leader
6 days ago
Job Summary
We are seeking a highly skilled and experienced Concession Leader to join our team at Mulberry England. As a Concession Leader, you will be responsible for leading a high-performing team to deliver an exceptional customer experience and drive business growth.
Key Responsibilities
- Create a positive and inclusive team culture that values diversity and promotes a sense of belonging.
- Develop and implement strategies to drive sales growth and improve customer engagement.
- Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service.
- Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
- Stay up-to-date with market trends and competitor activity to inform business decisions.
- Contribute to the development of a sustainable and environmentally responsible business practice.
Requirements
- Proven experience in a leadership role within the luxury fashion industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Passion for delivering exceptional customer service and driving business growth.
What We Offer
- Competitive basic salary and bonus structure.
- Product allowance and staff discount.
- Training and development opportunities, including access to LinkedIn Learning.
- Extra day off for your birthday and pension contributions.
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