Customer Service Team Leader

3 weeks ago

Southampton, Southampton, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Team Leader - WHSmith

Contract Type: [Permanent/Temporary]

Working Hours: [Full detail of working hours]

As a Team Leader, you will be responsible for fostering an outstanding customer experience while leading a dedicated team. Your role will involve ensuring that our store maintains exceptional standards, and that both customers and team members feel valued and engaged.

Key Responsibilities:
  • Providing top-notch customer service to enhance the shopping experience.
  • Overseeing stock management and ensuring the store is well-organized and welcoming.
  • Maintaining high standards of product display and merchandising to facilitate customer navigation.
  • Collaborating with team members to create a supportive work environment.
What We Value in Our Team Leaders:
  • A genuine enthusiasm for delivering a remarkable customer journey.
  • Strong communication skills to effectively engage with team members.
  • A drive to achieve excellent results and uphold company standards.
  • Flexibility to adapt to evolving business needs and objectives.
Employee Benefits:

We recognize the hard work you put into making WHSmith a success and ensuring customer satisfaction. In addition to your salary, you will enjoy a pension scheme, paid annual leave, and employee discounts. We also offer a variety of deals from retail partners to help you save money and create memorable experiences, whether through dining, entertainment, or leisure activities.

Our Employee Assistance Programme is available to support your wellbeing—physically, mentally, and financially.

About WHSmith:

WHSmith boasts a rich history and is expanding its presence in various sectors including airports, hospitals, rail stations, and motorway services. Our mission is straightforward: to provide our products to everyone on their journeys through life. Our InMotion brand, a leader in digital accessories, continues to thrive, delivering exceptional customer experiences with the latest technology. We have established strong partnerships with brands like M&S and Costa Coffee to enhance our offerings across the UK. As we progress, our goal remains clear: to improve every journey in life.

WHSmith is committed to being an inclusive employer, ensuring that all colleagues feel welcomed and free to express their true selves.

  • Customer Team Leader

    2 days ago

    Southampton, Southampton, United Kingdom Co-op Digital Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading and developing a team of Customer Team Members, providing excellent customer service, and ensuring the smooth operation of our store.Key ResponsibilitiesTeam Leadership: Lead and...

  • Customer Team Leader

    2 days ago

    Southampton, Southampton, United Kingdom Co-op Digital Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading and developing a team of Customer Team Members, providing excellent customer service, and ensuring the smooth operation of our store.Key ResponsibilitiesTeam Leadership: Lead and...

  • Shift Team Leader

    5 days ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve our business objectives.Key ResponsibilitiesManage and coordinate the team to deliver a...

  • Shift Team Leader

    4 days ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve our business objectives.Key ResponsibilitiesManage and coordinate the team to deliver a...

  • Team Leader

    5 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at McCarthy Recruitment Limited. As a Team Leader, you will be responsible for leading a team of retail professionals and driving sales growth in a fast-paced environment.Key ResponsibilitiesLead and motivate a team of retail professionals to achieve sales targets and...

  • Team Leader

    5 days ago

    Southampton, Southampton, United Kingdom Two Saints Full time

    About the RoleWe are seeking an experienced and passionate Team Leader to join our Homelessness Support team at Two Saints. As a Team Leader, you will play a crucial role in supporting your team to achieve their potential and providing high-quality support to our clients.Key ResponsibilitiesTeam Supervision and DevelopmentProvide regular staff supervision,...

  • Team Leader

    5 days ago

    Southampton, Southampton, United Kingdom Two Saints Full time

    About the RoleWe are seeking an experienced and passionate Team Leader to join our Homelessness Support team at Two Saints. As a Team Leader, you will play a crucial role in supporting your team to achieve their potential and providing high-quality support to our clients.Key ResponsibilitiesTeam Supervision and DevelopmentProvide regular staff supervision,...

  • Team Leader

    4 days ago

    Southampton, Southampton, United Kingdom Two Saints Full time

    About the RoleWe are seeking an experienced and passionate Team Leader to join our Homelessness Support team at Two Saints. As a Team Leader, you will play a crucial role in supporting your team to achieve their potential and providing high-quality support to our clients.Key ResponsibilitiesTeam Supervision and DevelopmentProvide regular staff supervision,...

  • Duty Manager

    4 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at McCarthy Recruitment. As a Team Leader, you will be responsible for leading a team of retail professionals and driving sales growth in a fast-paced environment.Key ResponsibilitiesTeam Leadership: Inspire and develop your team to achieve maximum performance levels...

  • Duty Manager

    4 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at McCarthy Recruitment. As a Team Leader, you will be responsible for leading a team of retail professionals and driving sales growth in a fast-paced environment.Key ResponsibilitiesTeam Leadership: Inspire and develop your team to achieve maximum performance levels...

  • Team Leader

    3 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at McCarthy Recruitment Limited. As a Team Leader, you will be responsible for leading a team of retail professionals and driving sales growth through excellent customer service and team management.Key ResponsibilitiesLead a team of retail professionals to achieve sales...

  • Team Leader

    3 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at McCarthy Recruitment Limited. As a Team Leader, you will be responsible for leading a team of retail professionals and driving sales growth through excellent customer service and team management.Key ResponsibilitiesLead a team of retail professionals to achieve sales...

  • Duty Manager

    23 hours ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    Job DescriptionJob Title: Team LeaderSalary: Up to £28,000 per annumLocation: SouthamptonRole: PermanentWe are seeking an experienced and approachable leader to motivate and develop a team in a fast-paced retail environment. As a Team Leader for this iconic brand, you will have total responsibility for driving sales growth, improving customer satisfaction,...

  • Duty Manager

    1 day ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    Job DescriptionJob Title: Team LeaderSalary: Up to £28,000 per annumLocation: SouthamptonRole: PermanentWe are seeking an experienced and approachable leader to motivate and develop a team in a fast-paced retail environment. As a Team Leader for this iconic brand, you will have total responsibility for driving sales growth, improving customer satisfaction,...

  • Deputy Manager

    1 day ago

    Southampton, Southampton, United Kingdom Leader Recruitment Group Full time

    About the RoleWe are seeking a highly motivated and experienced Deputy Manager to join our team at Leader Recruitment Group. As a Deputy Manager, you will play a key role in the delivery of quality care services and strategic planning for developments within the home.Key Responsibilities:Lead a team of professionals to provide therapeutic care and support to...

  • Deputy Manager

    23 hours ago

    Southampton, Southampton, United Kingdom Leader Recruitment Group Full time

    About the RoleWe are seeking a highly motivated and experienced Deputy Manager to join our team at Leader Recruitment Group. As a Deputy Manager, you will play a key role in the delivery of quality care services and strategic planning for developments within the home.Key Responsibilities:Lead a team of professionals to provide therapeutic care and support to...

  • Retail Team Leader

    3 weeks ago

    Southampton, Southampton, United Kingdom Zachary Daniels Recruitment Full time

    Retail Team Leader Opportunity Location: Southampton Sector: Women's Fashion Salary: Up to £25,000 / 36 Hours Contract Zachary Daniels Recruitment is excited to present a fantastic opportunity for a Retail Team Leader within a prestigious women's fashion brand in Southampton. This retailer is renowned for its stylish offerings and has established a strong...

  • Team Leader

    5 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    About the RoleWe are seeking an experienced and motivated Team Leader to join our team at McCarthy Recruitment Limited. As a Team Leader, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesCustomer Service Excellence: Ensure that every customer interaction is...

  • Duty Manager

    2 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    We are seeking an experienced and approachable leader to motivate and develop a team in a fast-paced retail environment. As a Team Leader for this iconic brand, you will have total responsibility for the success of the team.Key Responsibilities:Lead and motivate a team of retail professionalsDevelop and implement effective strategies to drive sales and...

  • Duty Manager

    2 days ago

    Southampton, Southampton, United Kingdom McCarthy Recruitment Limited Full time

    We are seeking an experienced and approachable leader to motivate and develop a team in a fast-paced retail environment. As a Team Leader for this iconic brand, you will have total responsibility for the success of the team.Key Responsibilities:Lead and motivate a team of retail professionalsDevelop and implement effective strategies to drive sales and...