Office Administrator

3 weeks ago

Luton, Luton, United Kingdom Drs Mirza & Partners Full time
About the Role

Dr Mirza & Partners is seeking a dedicated Office Administrator to become an integral part of our dynamic practice support team. This role can be tailored to full-time or part-time commitments, playing a crucial part in delivering administrative assistance to our primary health care professionals.

As a key member of our team, you will be responsible for providing essential front-line administrative services. Your duties will include managing referrals, processing requests for solicitors, SARs, and patient correspondence, as well as coordinating outpatient and inpatient appointments alongside general office responsibilities.

This position calls for a proactive and professional individual who possesses the confidence to work independently or collaboratively within a team environment.

Main Responsibilities
  • Registering new patients.
  • Scanning and managing hospital letters and all incoming mail.
  • Ordering and maintaining stock supplies.
  • Processing repeat prescriptions efficiently.
  • Managing email correspondence.
  • Providing holiday cover for reception duties.
  • Handling billing and invoicing tasks.
  • Processing orders and payments for the practice.
  • Managing patient referrals.
  • Processing reports and patient letter requests, including SARs, utilizing IGPR.
  • Covering reception duties as needed.
  • Efficiently handling phone inquiries.
About the Candidate

We are looking for a well-organized individual who thrives in a fast-paced environment where each day presents new challenges. Ideal candidates will possess:

  • Strong time management abilities.
  • Flexibility and adaptability to changing circumstances, with a willingness to work additional or alternative hours as required.
  • Excellent IT and typing proficiency.
  • A friendly demeanor, complemented by robust administrative and organizational skills.
  • Outstanding communication skills, with the ability to maintain confidentiality and discretion.
  • Familiarity with SystmOne.
  • A minimum of one year’s experience or equivalent in a GP practice or NHS setting.
  • The capability to multitask, work diligently, and maintain meticulous attention to detail under pressure.
  • The ability to collaborate effectively within a multidisciplinary team, as well as work independently.
About Us

Dr Mirza & Partners serves a practice population of approximately 6100 patients. Our team consists of three GP partners, two regular GP locums, and a dedicated staff of practice nurses and healthcare assistants, all committed to providing exceptional medical services to our patients. We are part of the Hatters Health Network, collaborating with five other practices to enhance health support services.

Disclosure and Barring Service Check

Please be aware that this position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a Disclosure submission to the Disclosure and Barring Service to verify any prior criminal convictions.

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