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IT Support Specialist

2 months ago

Worthing, West Sussex, United Kingdom Carpenter Box Full time

{"h1": "IT Technician Role at Carpenter Box", "p": "At Carpenter Box, we are seeking a skilled IT Technician to join our Practice Support Group. As a key member of our team, you will be responsible for providing first-class support to our IT users, ensuring the smooth operation of our network servers, PCs, routers, and other hardware.

Your primary duties will include providing technical support, advice, and guidance to our staff, maintaining current knowledge and awareness of external developments within IT, and developing long-term IT strategy. You will also be responsible for monitoring and maintaining the performance of our network infrastructure, ensuring all new members of staff receive a full and proficient IT induction, and performing ad-hoc assignments as directed by our Directors.

We are looking for a motivated and enthusiastic individual with some previous experience in an IT support role, a proactive interest in IT, enthusiasm to learn, good technical judgment, and strong communication and team working skills.

As a flexible and hybrid workplace, we offer a range of benefits, including agile working hours, paid overtime or time off in lieu, 4% employer pension contributions, and the opportunity to purchase additional holiday days. We also offer a relaxed dress code policy and access to our Cash Plan scheme and Lifestyle Hub, which provides discounts for online and high street shops.

If you are a skilled IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team at Carpenter Box.", "h2": "Key Responsibilities", "ul": ["Providing first-class support to our IT users", "Maintaining current knowledge and awareness of external developments within IT", "Developing long-term IT strategy", "Monitoring and maintaining the performance of our network infrastructure", "Ensuring all new members of staff receive a full and proficient IT induction", "Performing ad-hoc assignments as directed by our Directors"]}