IT Support Specialist

3 weeks ago


Worthing, West Sussex, United Kingdom Class Technology Solutions Ltd Full time
IT Engineer Job Description

We are seeking an experienced IT Engineer to join our team at Class Technology Solutions Ltd. as a key member of our IT support team.

Job Summary:

The successful candidate will be responsible for providing high-quality IT support to our clients in the Worthing area, ensuring that their IT infrastructure is running smoothly and efficiently.

Key Responsibilities:

  • Provide specialist ICT support to ensure high-quality learning facilities in educational environments.
  • Connect and configure hardware, set up desktop environments, and install software applications as required.
  • Perform basic maintenance tasks, such as checking networked PCs and user accounts.
  • Use ticket-based systems to manage and resolve problems.
  • Identify areas of growth within the school from a technical and engineering perspective and escalate to the account manager.
  • Communicate technical information to clients and commercial information to account managers.
  • Perform regular checks on client systems.

Requirements:

  • Experience in a helpdesk or support environment.
  • Ability to work in teams to resolve common problems and participate in rollout project teams.
  • Desirable: Microsoft Server Skills, professional communication skills, experience in the education sector.
  • Mandatory: clean and valid DBS disclosure, keen desire to learn and expand on existing knowledge/skills.

What We Offer:

  • A passionate, people-driven company that supports and develops its staff.
  • Exceptional career development and advancement opportunities, including Microsoft/Apple training.
  • Opportunities to gain experience in high-level IT projects.

If you are interested in this role and would like to find out more, we would love to hear from you.


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