IT Support Specialist
3 weeks ago
We are seeking an experienced IT Engineer to join our team at Class Technology Solutions Ltd. as a key member of our IT support team.
Job Summary:
The successful candidate will be responsible for providing high-quality IT support to our clients in the Worthing area, ensuring that their IT infrastructure is running smoothly and efficiently.
Key Responsibilities:
- Provide specialist ICT support to ensure high-quality learning facilities in educational environments.
- Connect and configure hardware, set up desktop environments, and install software applications as required.
- Perform basic maintenance tasks, such as checking networked PCs and user accounts.
- Use ticket-based systems to manage and resolve problems.
- Identify areas of growth within the school from a technical and engineering perspective and escalate to the account manager.
- Communicate technical information to clients and commercial information to account managers.
- Perform regular checks on client systems.
Requirements:
- Experience in a helpdesk or support environment.
- Ability to work in teams to resolve common problems and participate in rollout project teams.
- Desirable: Microsoft Server Skills, professional communication skills, experience in the education sector.
- Mandatory: clean and valid DBS disclosure, keen desire to learn and expand on existing knowledge/skills.
What We Offer:
- A passionate, people-driven company that supports and develops its staff.
- Exceptional career development and advancement opportunities, including Microsoft/Apple training.
- Opportunities to gain experience in high-level IT projects.
If you are interested in this role and would like to find out more, we would love to hear from you.
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