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Customer Service Liaison

2 months ago


Hemel Hempstead, Hertfordshire, United Kingdom Dacorum Borough Council Full time

Customer Service Representative

Key Responsibilities
  • Provide exceptional customer service via telephone, face-to-face, and email
  • Support the Customer Service team in handling a variety of enquiries
  • Utilize excellent IT and keyboard skills to efficiently manage tasks
  • Develop strong listening and questioning skills to effectively resolve customer issues
Requirements
  • Excellent customer service skills with a strong ability to work in a team environment
  • Good IT and keyboard skills with the ability to learn new systems quickly
  • Flexibility to work in a hybrid environment, including working from home and in Council offices
  • Ability to work in Hemel Hempstead, Berkhamsted, or Tring
About the Role

This is an exciting opportunity for individuals with excellent customer service skills to contribute to the success of Dacorum Borough Council.

We are looking for enthusiastic and motivated individuals who can demonstrate excellent customer service skills and the ability to work as part of a team.

The successful candidate will have the opportunity to work in a dynamic and supportive environment, with the chance to develop their skills and knowledge in customer service.

We welcome applications from individuals who can demonstrate transferrable skills and a passion for delivering exceptional customer service.

The deadline for applications will be midnight on the closing date shown in the advert details.