Retail Sales Associate
6 days ago
About the Role
Majestic Wine is seeking a dynamic and ambitious individual to join our team as a Sales Assistant. As a key member of our store team, you will play a crucial role in driving sales performance and delivering exceptional customer service.
Key Responsibilities
- Support the store team in achieving sales targets and delivering outstanding customer service.
- Maximize sales opportunities and drive business growth through customer loyalty and repeat purchases.
- Develop and maintain in-depth knowledge of our wine range to provide expert advice to customers.
- Take ownership of the physical appearance and maintenance of the store, ensuring a welcoming and inviting environment for customers.
- Contribute to the operational running of the store, including delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Identify opportunities to improve operational efficiency and implement solutions to optimize store performance.
- Ensure compliance with company policies, processes, and training requirements.
- Act as a role model for junior team members and provide support and guidance as needed.
Requirements
- Excellent time-management, delegation, and problem-solving skills.
- Ability to deliver exceptional customer experience and service to every customer.
- Self-motivated and able to thrive in a fast-paced environment.
- Adaptable and resilient in meeting the demands of the business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial, but a passion to learn and develop skills is essential.
- Hold a full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points.
What We Offer
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities and in-house training schemes.
- Uniform provided.
- Access to Retail Trust benefits, including discounts, counseling, and support services.
- Company sick pay scheme.
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