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Retail Sales Associate

2 months ago

Salisbury, Wiltshire, United Kingdom Majestic Wine Full time

About the Role

Majestic Wine is seeking a dynamic and ambitious individual to join our team as a Sales Assistant. As a key member of our store team, you will play a crucial role in driving sales performance and delivering exceptional customer service.

Key Responsibilities

  • Support the store team in achieving sales targets and delivering outstanding customer service.
  • Maximize sales opportunities and drive business growth through customer loyalty and repeat purchases.
  • Develop and maintain in-depth knowledge of our wine range to provide expert advice to customers.
  • Take ownership of store appearance and maintenance, ensuring a welcoming and professional environment for customers.
  • Contribute to operational tasks, including wine delivery, stock merchandising, and customer communication.
  • Identify opportunities for improvement and implement solutions to optimize store operations.
  • Ensure compliance with company policies, processes, and training requirements.
  • Act as a role model for junior team members and provide support and guidance as needed.

Requirements

  • Excellent time-management, delegation, and problem-solving skills.
  • Ability to deliver exceptional customer experience and service.
  • Self-motivated and able to thrive in a fast-paced environment.
  • Adaptable and resilient with a can-do attitude.
  • Excellent communication and time management skills.
  • Wine knowledge is beneficial, but a passion to learn is essential.
  • Hold a full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points.

What We Offer

  • Competitive salary.
  • Up to 20% staff discount.
  • Career development opportunities and in-house training schemes.
  • Uniform provided.
  • Access to Retail Trust benefits, including discounts and counseling services.
  • Company sick pay scheme.