Corporate Estates Manager

4 days ago

Birmingham, Birmingham, United Kingdom JLL Full time

Unlock a Brighter Future in Real Estate

JLL is a leading global provider of real estate and investment management services. We're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

About the Role

The Corporate Estates Management team sits within Portfolio Services, part of JLL Work Dynamics. We're responsible for managing property portfolios on behalf of our occupier clients, focusing on delivering excellence while shaping the future of real estate.

Key Responsibilities

  • Assist and provide cover for the Account Director in all aspects of Estates Management, including attending periodic formal review meetings and presentations.
  • Responsible for day-to-day delivery of all Estates Management matters within defined regions.
  • Develop and maintain excellent landlord and tenant relationships, managing resolution of disputes with landlords and subtenants.
  • Liaise with all stakeholders to transition properties into or out of management.
  • Ensure the database is kept updated to ensure all portfolio data is accurate, changes are implemented within relevant timescales, and reporting is issued, all as per Key Performance Indicators.
  • Authorise payable and receivable lease-related payments and charges respectively.
  • Proactively engage with the client accounting teams to ensure queries are resolved and tenant debt is minimised.
  • Prepare and submit all applications for Landlord's consent and pursue until completion.
  • Coordinate JLL internal teams as necessary, reporting to Client and ensuring appropriate governance achieved (where required).
  • Instruct and liaise with Client's legal team and external lawyers as required.
  • Attend periodic meetings with key stakeholders (e.g. lawyers, project managers, FMs).
  • Undertake property inspections and complete reports to ensure compliance and identify opportunities.
  • Review lease documentation to establish legal responsibility, make recommendations accordingly, and drive any issues through to prompt resolution.
  • Prepare service charge budgets and complete reconciliations within agreed timescales and in adherence with the RICS Professional Statement.
  • Provide assumptions and estimates for the purpose of budgeting exercises.

Requirements

  • Strong knowledge of real estate leases and obligations.
  • Very good MS Office skills, especially Excel and Outlook.
  • Creative thinking and comfortable working under pressure.
  • Very good analytical skills, attention to detail, and organisational skills.
  • Excellent communication, conflict-resolution, and negotiation skills.
  • Willingness to take on new challenges, responsibilities, and assignments.
  • Proven team player.
  • Full clean driving licence and willing/able to travel.

Desirable

  • RICS qualified.
  • Experience of both tenant and landlord representation.

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