Customer Service Representative

4 weeks ago


Helensburgh, Argyll and Bute, United Kingdom Compass Group UK & Ireland Full time
Position Overview:
We are seeking a dedicated Customer Service Representative who will embody our brand's commitment to outstanding service within the retail sector. This role involves engaging with customers and providing a seamless shopping experience on a full-time basis, with a commitment of 36 hours per week.

Key Responsibilities:
  • Delivering exceptional service to customers, ensuring a personalized and enjoyable experience.
  • Demonstrating knowledge of our offerings and assisting customers with genuine, engaging interactions.
  • Upholding the brand's positive image and values.
  • Managing cash transactions and operating the cash register efficiently.
  • Adhering to Health and Safety regulations at all times.
Ideal Candidate Profile:
  • A genuine passion for providing excellent service, welcoming customers with enthusiasm.
  • Ability to take initiative and make informed decisions that benefit our customers.
  • Strong team player with exceptional communication skills.
  • Motivated to excel in the role and contribute to team success.
  • Capable of thriving in a fast-paced environment.
  • Demonstrates punctuality and reliability.
Benefits:
We value our employees and offer a comprehensive benefits package, which includes:
  • Support during the cost of living crisis with complimentary meals or equivalent subsidies while on duty.
  • Exclusive travel discounts with various providers.
  • Grocery discounts at major retailers.
  • Access to digital healthcare services for you and your family.
  • Discounts on cinema tickets.
  • Regular updates on the best available discounts and savings.
  • Cash rewards for spending on a variety of brands.
  • Wellness programs including mindfulness and exercise classes.
  • Opportunities to share discounts with friends and family.
  • A contributory pension scheme.
  • Career development programs to support your growth.
At Compass Group UK&I, we are committed to fostering a diverse and inclusive workplace where every individual can thrive and reach their full potential.

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