Customer Service Representative

4 weeks ago


Helensburgh, Argyll and Bute, United Kingdom Compass Group UK & Ireland Full time
Position Overview:
We are seeking a dedicated Customer Service Representative who will embody our brand, providing outstanding service in a retail environment on a full-time basis, contracted to 36 hours per week. You will be part of a team that takes pride in their work, their products, and most importantly, in their colleagues.

Your Role:
As a Customer Service Representative, you will be an integral part of a vibrant and friendly team operating in a dynamic setting. You will have ample opportunities for career advancement within an organization that values its workforce, champions diversity, and acknowledges those who excel in their roles.

Benefits:
We recognize your hard work with a comprehensive benefits package that includes:
  • A complimentary meal or equivalent subsidy during your shifts to assist with living costs
  • Exclusive travel discounts with major providers
  • Grocery discounts at leading supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
  • Discounted cinema tickets for your entertainment
  • Regular updates featuring the best discounts and savings
  • Cash rewards for spending, redeemable at various brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share discounts with friends and family
  • Participation in a contributory pension scheme
  • Opportunities for career growth through structured programs
Key Responsibilities:
  • Delivering a seamless and personalized experience to customers
  • Demonstrating knowledge of our services and assisting customers with engaging and natural service
  • Upholding a positive brand image
  • Managing cash transactions and operating the cash register
  • Adhering to Health and Safety regulations
Ideal Candidate:
  • Passionate about providing exceptional service, welcoming customers with a smile
  • Proactive in making decisions that benefit our customers
  • A strong team player with excellent communication skills
  • Aspiring to excel in your role
  • Able to perform well under pressure
  • Exhibiting punctuality and reliability

As part of Compass Group UK&I, we are committed to fostering an inclusive culture where every individual feels valued and has the opportunity to thrive. We celebrate diversity as our strength.

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