Beauty Retail Manager

7 days ago

London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

About the Role

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Store/Retail/Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.

Key Responsibilities

  • Develop and execute a business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high-performing team.
  • Manage and maintain a high-performing team, providing coaching, training, and development opportunities to ensure team members have the skills and knowledge to succeed.
  • Collaborate with cross-functional teams to drive business results and achieve company objectives.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive growth.
  • Implement and maintain operational processes and procedures to ensure efficient and effective store operations.
  • Manage inventory, facilities, and cash reconciliation to ensure optimal store performance.

Requirements

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft office.
  • Proof of right to live and work in the country.

About Us

The Estée Lauder Companies Inc. is a people-first company, respecting and caring for our employees, communities, and consumers. We are a proud community of professional makeup artists and a leader in the beauty industry.

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