Technical Delivery Manager

7 days ago

Glasgow, Glasgow City, United Kingdom Scottish Qualifications Authority Full time

Job Summary:

The Scottish Qualifications Authority is seeking a highly skilled and experienced Technical Delivery Manager to join our Planning, Governance & Compliance team. As a key member of our team, you will be responsible for leading and reporting on the delivery of the IT technical element of business and technical projects.

Key Responsibilities:

  • Project Coordination: Coordinate and lead solution teams, providing associated reporting on the delivery of the IT elements of project work in line with business objectives, within budget and timescales.
  • Technical Issue Management: Identify, clarify, and evaluate technical issues and risks, and initiate corrective actions, including management of the resolution.
  • Project Documentation: Produce requisite project documentation to facilitate project delivery control and reporting of IT product delivery, including the production and maintenance of an overall technical plan and regular progress reporting.
  • Team Leadership: Lead, motivate, and support IT solution teams to ensure successful solution delivery, including day-to-day coordination of the activities of staff allocated or seconded to projects.
  • Stakeholder Liaison: Liaise with project managers to update on project progress on all technical-related tasks.
  • Problem-Solving: Use initiative and knowledge to develop options and solutions to problems arising relative to the technical element of projects.
  • Supplier Engagement: Engage with external suppliers for the duration of the project.
  • Testing Coordination: Coordinate all technical testing activity undertaken within the project.
  • Process Improvement: Work within SQA's IT strategy and standards framework and contribute to continuous improvement of processes and documentation.

Requirements:

  • Negotiation and Influencing: Negotiate, influence, and build positive relationships with stakeholders at a senior level.
  • Commercial Awareness: Deliver quality outputs on time within a commercially focused, fast-paced environment.
  • Solution-Driven: Be solution-driven with a positive approach to problem-solving.
  • Continuous Improvement: Have a clear focus on continuous improvement and innovative solutions.
  • Leadership and Coaching: Provide direction, coaching, and support to colleagues as required.

Education and Experience:

Applicants should be educated to SCQF Level 9 (i.e., Ordinary Degree or higher) and/or be able to demonstrate direct relevant experience for this role. Exposure to delivery methodologies (e.g., Waterfall, Agile, Iterative), delivery frameworks (e.g., Prince 2), and experience of utilizing project scheduling tooling (e.g., MS Project) are highly desirable. A working knowledge and/or previous experience working in the education sector would be beneficial for this role.

Company Culture:

We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themselves to be disabled and who meets the competency requirements for the post.

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