Reception Team Leader

1 day ago

Blackpool, Blackpool, United Kingdom Village Hotels Full time
Be the Face of Village Hotels

We're on the hunt for a charismatic Reception Team Leader to join our team at Village Hotels. As the first point of contact for our guests, you'll be the face of our brand, setting the tone for an unforgettable experience.

About the Role

As a Reception Team Leader, you'll be responsible for leading our front-of-house team to deliver exceptional guest service. You'll be the go-to person for resolving issues, providing information, and making our guests feel welcome and valued.

What We're Looking For
  • A warm and friendly personality to match our brand's vibrant atmosphere
  • Excellent communication skills to build strong relationships with guests and colleagues
  • A proactive approach to problem-solving and a passion for delivering outstanding guest experiences
  • Strong leadership skills to motivate and inspire your team
  • A keen eye for detail to ensure our high standards are met
What We Offer

As a Reception Team Leader at Village Hotels, you'll enjoy a range of benefits, including:

  • Complimentary leisure club membership for you and a family member or friend
  • Employee discounts on overnight stays and food and drink purchases
  • Exciting training opportunities to develop your skills and career
  • A fun and supportive work environment with regular team events
  • Recognition and reward schemes to celebrate your achievements

We're committed to creating a workplace that's as vibrant and welcoming as our hotels. If you're passionate about delivering exceptional guest experiences and have a flair for leadership, we'd love to hear from you

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