Customer Service Representative

7 days ago

Windsor, Windsor and Maidenhead, United Kingdom CSI Leasing Europe Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our Tech Support team at CSI Leasing Europe. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities
  • Provide technical support to customers via phone, email, and other communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve technical issues and improve customer experience
  • Develop and maintain a thorough understanding of our products and services
  • Meet and exceed customer satisfaction targets
Requirements
  • Excellent communication and interpersonal skills
  • Strong technical skills and ability to learn new technologies quickly
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in a related field preferred
  • Previous customer service experience in a technical support role
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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