Contract Support Specialist
2 weeks ago
We are seeking an experienced Contract Support Lead to join our team at Wates FM, where you will play a key role in delivering high-quality solutions to support our clients' core business requirements.
About the Role
We are looking for a skilled professional with experience in contract support, finance processes, and Microsoft Office Applications. You will be responsible for providing lead contract support and finance support to the account management team, ensuring engineering requests are dealt with within SLA and contractual KPIs.
Key Responsibilities
- Collaborate closely with the team to ensure engineering requests are dealt with within SLA and contractual KPIs
- Update the client Concept system and Quote Tracker/Contractor Call out Tracker
- Report on PPM works and raise call outs to contractors for reactive works, raise quotations and submit to clients for both reactive and project works
- Compile monthly breakdown for Invoicing extra works
- Log engineering holidays on tracker and input overtime for monthly paid engineers
- Assist Account Managers and Director with other Ad-Hoc duties when required
What We Offer
- Competitive salary
- Extensive corporate benefits, including private medical, pension, health and wellness programme, and more
- Excellent range of learning and development activities to support your career progression
- Industry-leading family leave benefits
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