Apprenticeship Operations Manager

3 weeks ago

Barnsley, Barnsley, United Kingdom Total Training Provision Full time
About the Role

We are seeking an experienced and motivated Operations Manager to lead our Apprenticeships team. As a key member of our leadership team, you will be responsible for driving the performance and output of the delivery team, ensuring we deliver an excellent learning journey for our learners.

Key Responsibilities
  • Manage the performance and output of the delivery team, completing monthly 1-1's, yearly PDR's and monthly team meetings and development planning to ensure KPI's are met and achieved
  • Manage the contract performance with stakeholders, representing Total at regular meetings to discuss the curriculum offer
  • Manage and maintain a business target Profit and Loss through budget management
  • Manage and monitor monthly outgoings
  • Look at skills set within the team and look at new opportunities with the curriculum
  • Manage the delivery profiles of the delivery team
  • Create and deliver reports to the Operations Director or MD re performance weekly / monthly
  • Profile achievers to determine future success outcomes and progression opportunities
  • Represent Total to external stakeholders as required and attend industry and related events as necessary to meet the needs of the business.
  • Develop customer relationships with employers via observational visits with team
  • Manage the High Risk and leaver process to ensure minimum leavers/ achievers each week
  • To recruit and build a collaborative working team who have the company values and interests of learners and employers at the forefront of delivery
  • Maintain and regularly update personal knowledge of funding, products, company and all quality processes required to deliver excellent business opportunities.
  • Maintain a cost-effective approach ensuring objectives are reached without unnecessary expenditure, manage monthly expenses in line with company policy
  • Complete all necessary reporting to keep line management and the wider business informed of the activities and progress towards business KPI's
  • Manage and monitor communications with the delivery team
  • To bring an innovative management style to inspire and motivate the team to strive to do their very best.
  • To work closely with all department managers to ensure a cohesive delivery of our services
  • Ensure the team are coached and mentored to be the best they can be
  • To ensure all KPI's are successfully monitored against operational targets
  • Manage and maintain positive relationship with all areas of the business
Essential Criteria
  • Knowledge of all funding streams – AEB, Apps, Learner loans, Multiply
  • Proven track record in a similar role/ function
  • Knowledge of new EIF Ofsted requirements
  • Fully conversant with systems – for example, OneFile and Pics
  • A professional appearance and the social skills necessary to deal with a range of clients along with the self-confidence and stature to represent Total at a senior level
  • Ability to prioritise and work under pressure with good time management
Benefits
  • Total Leave – all staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
  • 2 Years' Service – staff who have passed 2 years' service get an additional 2 days leave
  • 5 Years' Service – Staff who have passed 5 years' service get an additional 2 days leave
  • 10 Years' Service – Staff who have passed 10 years' service get an additional 2 days leave
  • Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
  • Total Health – Health Insurance all staff have access to the Westfield Health Plan
  • Total Fridays – – Early Finish Fridays. On the last Friday of every month staff benefit from a 3pm finish
  • Bright Exchange – Extra discounts and offers through Bright
  • Dress Down Fridays – Every Friday staff do not need to wear formal work clothes
  • Buy & Sell – Buy up to 5 days annual leave and sell up to 3.

  • Apprenticeship Skills Coach

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to achieve their full potential and succeed in their chosen...

  • Apprenticeship Skills Coach

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to achieve their full potential and succeed in their chosen...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachWe are seeking a highly skilled and experienced Apprenticeship Skills Coach to join our team at Total Training Provision. As an Apprenticeship Skills Coach, you will play a vital role in delivering high-quality training and support to our learners, helping them to achieve their full potential and succeed in their chosen...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, ensuring they achieve their full potential and reach their career goals.Key...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, ensuring they achieve their full potential and reach their career goals.Key...

  • Apprenticeship Skills Coach

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    7 days ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Description**Job Title:** Apprenticeship Skills Coach**Location:** Remote role with travel within the M62 Corridor & surrounding areas (North West - East Yorkshire)**Job Purpose:** To teach, coach and support the development and progression of learners on apprenticeship programmes.**Key Responsibilities:**Deliver and facilitate teaching and learning...

  • Apprenticeship Skills Development Coach

    1 week ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills Development CoachTotal Training Provision is seeking a highly skilled and experienced Apprenticeship Skills Development Coach to join our team. As an Apprenticeship Skills Development Coach, you will be responsible for delivering and facilitating teaching and learning that follows the agreed learning journey and pathway,...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to achieve their full potential and succeed in their chosen...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to achieve their full potential and succeed in their chosen...

  • Apprenticeship Skills Coach

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachLocation: RemoteWe are seeking an experienced Apprenticeship Skills Coach to join our team at Total Training Provision. As a key member of our team, you will be responsible for delivering high-quality training and coaching to our learners, ensuring they achieve their full potential.Key Responsibilities:Deliver and...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...

  • Apprenticeship Skills Coach

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Total Training Provision Full time

    Job Title: Apprenticeship Skills CoachJoin Total Training Provision as an Apprenticeship Skills Coach and play a vital role in shaping the future of our learners. As a key member of our team, you will be responsible for delivering high-quality training and support to our apprentices, helping them to develop the skills and knowledge they need to succeed in...