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Retail Operations Supervisor

2 months ago

Maidstone, Kent, United Kingdom Frasers Group Full time

Join the Frasers Group Team

We are a premier destination in luxury fashion, showcasing an exclusive array of over 200 brands tailored for both men and women. Our commitment to quality and sophisticated style embodies a modern luxury lifestyle. If you have a passion for the fashion industry and excel in delivering outstanding customer service, this opportunity is designed for you.

Position Overview:

  • Provide tailored service to enhance the customer journey
  • Achieve sales objectives and key performance indicators while upholding brand integrity
  • Remain informed on industry trends and product offerings
  • Foster client relationships to encourage loyalty and share insights on products
  • Lead in-store initiatives and ensure visual merchandising standards are met
  • Assist the management team and cultivate strong partnerships with brands
  • Embody and promote the company's values and culture

Qualifications:

  • Exhibit a strong enthusiasm for customer engagement and the fashion sector
  • Adaptable to a dynamic retail environment
  • Exceptional communication and leadership capabilities
  • High energy levels and a constructive outlook
  • Commitment to ongoing learning and personal development

Perks:

  • Attractive salary with performance-related bonuses
  • Substantial employee discount and comprehensive benefits
  • Opportunities for career advancement and training
  • Recognition programs and employee awards
  • A range of wellness benefits and discounts