Elective Booking Officer

2 days ago

Stockport, Stockport, United Kingdom Stockport NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our Elective Booking & Scheduling Team at Stepping Hill Hospital. As a member of the team, you will play a crucial role in managing waiting lists for elective surgery and ensuring patients are treated in line with Trust Access policies.

Main Responsibilities

  • Manage the waiting list of a group of consultants, including cross-covering and supporting other specialties as needed.
  • Monitor the waiting list and work list daily to ensure Government Access Targets are not breached.
  • Coordinate admission and associated pre-operative assessment clinics.
  • Liaise with patients, relatives, and medical representatives as the named contact point.
  • Deal with enquiries from service users in a helpful, courteous, and diplomatic manner.
  • Maintain patient confidentiality and ensure compliance with Trust policies, including Health & Safety, Infection Control, and Data Protection.
  • Provide advice to patients on admission and waiting list matters.
  • Assist in the training of new staff members in the department.

About Us

Stockport NHS Foundation Trust is a leading healthcare provider in the Stockport community, employing thousands of staff and serving a diverse population. We are committed to improving the diversity of our workforce and welcome applications from underrepresented groups.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and training.
  • A supportive and inclusive work environment.
  • Flexible working arrangements and work-life balance.

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