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Elective Booking Coordinator

2 months ago

Stockport, Stockport, United Kingdom Stockport NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our Elective Booking & Scheduling Team at Stepping Hill Hospital. As a member of the team, you will play a crucial role in managing waiting lists for elective surgery and working in accordance with Government Access targets to ensure patients are treated in line with Trust Access policies.

Main Responsibilities
  • Take a lead role in managing the waiting list of a group of consultants, including cross-covering and supporting other specialties as required.
  • Monitor the waiting list and work list daily to ensure Government Access Targets are not breached.
  • Coordinate admission and associated pre-operative assessment clinics.
  • Liaise with patients, relatives, and medical representatives as the named contact point.
  • Deal with enquiries from all service users in a helpful, courteous, and diplomatic manner.
  • Maintain patient confidentiality at all times.
  • Ensure compliance with Trust policies, including Health & Safety, Infection Control, and Data Protection.
  • Provide advice to patients on admission and waiting list matters.
  • Assist in the training of new members of staff in the department, as required.
About Us

We are a leading healthcare provider in the Stockport community, committed to delivering high-quality care to our patients. We are seeking to improve the diversity of our workforce to reflect the communities we serve.

We actively encourage applications from individuals of all backgrounds and experiences. If you require support with your application, please contact a member of the recruitment team.

We offer a range of benefits to our employees, including annual leave, pension scheme membership, and salary sacrifice schemes.