Floor Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Flannels Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Floor Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide personalized customer service, offering expert advice and guidance on our luxury beauty products
  • Drive sales and meet individual and team targets through effective product demonstrations and recommendations
  • Develop and maintain a deep understanding of our products, including their features, benefits, and applications
  • Proactively engage with customers to build relationships and increase loyalty
  • Support the store management team in maintaining a high level of visual presentation and operational efficiency
  • Participate in in-store events and promotions to drive sales and customer engagement
  • Develop strong relationships with brand representatives and other stakeholders
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and a passion for the beauty industry
  • Ability to work collaboratively as part of a team
  • Flexibility to work a variety of shifts, including days, nights, and weekends
What We Offer
  • Competitive salary and bonus structure
  • 20% staff discount across all Frasers group stores
  • 50% in-store uniform discount
  • Opportunities for career development and progression
  • A dynamic and supportive work environment

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