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Floor Manager
1 month ago
We are seeking a highly motivated and experienced Floor Manager to join our team at Flannels, a luxury fashion destination for men and women. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining high standards of visual presentation.
Key Responsibilities- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
- Confidently demonstrate and apply products to customers while making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs
- Stay up-to-date with industry trends and maintain a high level of personal energy
- Lead by example, supporting and coaching the Beauty Ambassadors, and develop strong relationships with brand representatives
- Ensure compliance with all policies and procedures, and champion our company culture and values
- 28 days holiday a year, inclusive of bank holidays
- 20% staff discount across all Frasers Group stores
- 50% in-store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission-led bonuses across a wide range of products
- Long Service awards
- Discounted gym membership
Flannels is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. We offer a luxury lifestyle that is as traditional as it is modern, with an innate attention to detail and a timeless style.
We are looking for a driven and ambitious Floor Manager who will embrace our heritage as we look to elevate our future. If you are passionate about luxury fashion, customer service, and retail operations, and are looking for a challenging and rewarding role, we would love to hear from you.